CASE STUDY
Centralizing and Integrating Processes for Logistics Company
Replaced fragmented, outdated systems with a centralized logistics platform, improving process tracking, reducing costs, and enabling scalable growth.
Problem Solved
The project involved centralizing fragmented business processes that relied on outdated third-party software. The system, which served as the primary source of truth, made it challenging to track processes effectively. The goal was to develop a unified platform, centralizing business processes, and allowing users to efficiently manage and track their daily tasks.
Problem Solving Approach
The project began by analyzing core operational processes and understanding the capabilities of the third-party software. Architectural design was then implemented to allow seamless integration of the software and the ability to extend its functionalities.
Requirement engineering ensured the solution met all user needs, while prototype designs were used to validate the ideas with users and stakeholders.
Incremental delivery started with an operational MVP in under six months, followed by continuous software extensions to fulfill all requirements.
Outcome
The app was custom-built to meet the client’s specific needs and integrated with all necessary services, providing users with logistics process integration: a centralized platform for their business operations. This solution enabled cost reduction and enhanced business scalability, offering flexibility for future growth.
Centralized business processes within a unified platform
Improved process tracking and management efficiency
Custom-built application tailored to the client’s specific needs
Seamless integration of all necessary services
Achieved cost reduction and enhanced business scalability
Provided flexibility for future growth and expansion
Key Features Implemented
RFP Management
Create and conduct Request for Proposals and get a Routing Guide as the end result, with bidding processes and winner declarations made through the application.
Auction and Carrier Management
Manage auctions, carriers, and routing guides directly through the application.
Load Tracking
Carriers can track available loads, monitor bids, and place bids within the application.
Organizational Access
Carriers can log in with multiple credentials, and as an organization.
Two-way Integration
Seamless integration with third-party software for tracking of loads and carriers.
Technologies
Development
Design
QA
Project Timeline and Team Structure
The project lasted for four years and involved a cross-functional team of ten members, including five Software Engineers, two DevOps Engineers, three QA engineers, and a Product Owner. Additionally, design services were integrated, supported by three UX/UI Designers.
The team delivered Product Design and Software Development services.
Product Owner
Software Engineers
UX/UI Designers
QA Engineers
DevOps Engineers
Methodology
The team operated using Scrum, with custom methods designed to meet current needs. A unique Definition of Done was established, promoting better ownership and contributing to overall success. High levels of work transparency further supported the organization of day-to-day tasks.
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